Barclays Removing Marker

Nikkisun

I was discharged on 17/09, on 18/09 I visited Barclays to show them proof of my discharge so that the bankruptcy marker could be removed from my account and I could have online/telephone/mobile banking back.

Does anyone know how long this usually takes as I still can't access it. I've tried phoning customer services but they just tell me they can't talk to me about my account because of the marker and I can't speak to the insolvency team!

egrescrimp

Mine was fully active 5 working days after discharge.

Nikkisun

Thanks - hopefully by the end of this week then.

Did they call/email/text to let you know or did you just have to keep trying?

egrescrimp

I just kept trying

Nikkisun

Thanks again - I think I'm getting obsessed now!

chrisjdw

Nikkisun wrote: »

I was discharged on 17/09, on 18/09 I visited Barclays to show them proof of my discharge so that the bankruptcy marker could be removed from my account and I could have online/telephone/mobile banking back.

Does anyone know how long this usually takes as I still can't access it. I've tried phoning customer services but they just tell me they can't talk to me about my account because of the marker and I can't speak to the insolvency team!

If the branch have done the job correctly then they will have forward it on insolvency team at manchester, last time i heard there was a backlog but they were still operating within their usual turnaround of 5 working days Congratulations on the discharge!