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Good Housekeeping Problem

Hey everyone.

This is a bit of an odd one!

I sign in to my Good Housekeeping account but my address isn't mine. The road is correct but it has a different house number. I can't delete the characters in the house number and road name field, so I have to go through the whole putting in your postcode for it to find your house, which I do. I then click my house number but it then gives me a total different house number to mine!

Is this happening to anyone else?

Thank you.
2019 Wins
1/25

£2019 in 2019
£10/£2019

Comments

  • Marg2k8
    Marg2k8 Posts: 5,838 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Just logged in and check and my address is correct.
  • mclarkie
    mclarkie Posts: 13,744 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I had similar problems on several of the dailies for nearly a week, but today they are back to normal.

    The forms would not recognise my house number of postcode. although all other details (name date of birth) were recovered after logging in.
  • I've got a problem with good housekeeping too, but It's more because I'm too lazy to hoover or do any cleaning.
  • emg
    emg Posts: 1,390 Forumite
    Part of the Furniture Combo Breaker
    I've had this exact same problem, its so annoying. Because I live in a flat, if I put my number and postcode several options come up. Even when I click mine it just autofills a different one. I did email GH about it and they said they had passed my email to the tech people but I havent had any response apart from that so have just abandoned those comps for now.
This discussion has been closed.
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