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MBNA interest and charges

Hello,
Despite being in a DMP for many years I am only now checking my DMP statement balances with the creditors /dca's. I have discovered that in the 5 months from when I started the DMP to when MBNA issued a default notice and soon after sold the debt to a DCA they added £780 in fees and interest. Has anyone else been in this situation and managed to claim that they refund the fees or interest ?

Comments

  • Growurown
    Growurown Posts: 5,498 Forumite
    Debt-free and Proud!
    I did manage to reclaim fees from the Halifax by putting in a complaint to the FOS. It's worth a try.
    DMP Mutual Support Thread No. 421

    Debt free date 25/11/2015 - Made It!
  • I agree it is worth a try. I think i will complain and ask them to refund the interest and fees. If I am lucky they might refund the fees but I doubt the interest.
  • Growurown
    Growurown Posts: 5,498 Forumite
    Debt-free and Proud!
    Good luck, hope you succeed!
    DMP Mutual Support Thread No. 421

    Debt free date 25/11/2015 - Made It!
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