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Can't join Noddle

MrsSave
MrsSave Posts: 1,817 Forumite
Tenth Anniversary 1,000 Posts Name Dropper
in Debt-free wannabe
Has anyone else had problems joining Noddle? I have tried on a few different occasions over the past 6 months and have never been successful. I know that all the information I'm inputting is correct, so it's pretty frustrating. The message comes up at the end saying that they are unable to verify who I am. Would I need to wait a certain amount of time before retrying? Thank you.
Starting a new debt free journey
Starting Debt: £5,250
Current Debt: £4,995.50
Amount Paid: £254.50 Percentage Paid: 4.84%
Emergency Fund: £350

Comments

  • HappyMJ
    HappyMJ Posts: 21,115 Forumite
    10,000 Posts Combo Breaker
    Try Clearscore instead. It's free too. My OH couldn't get Noddle but did get Clearscore.
    :footie:
    :p Regular savers earn 6% interest (HSBC, First Direct, M&S) :p Loans cost 2.9% per year (Nationwide) = FREE money. :p
  • MrsSave
    MrsSave Posts: 1,817 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    HappyMJ wrote: »
    Try Clearscore instead. It's free too. My OH couldn't get Noddle but did get Clearscore.

    Thank you :) I hadn't heard of that one (though it does sound a little like a pregnancy test!). I ended up going with a free trial one, and have checked it all, downloaded what I wanted and have already phoned and cancelled.
    Starting a new debt free journey
    Starting Debt: £5,250
    Current Debt: £4,995.50
    Amount Paid: £254.50 Percentage Paid: 4.84%
    Emergency Fund: £350
  • dancingfairy
    dancingfairy Posts: 9,069 Forumite
    the 3 main agencies are experian, equifax and call credit. I'm not sure which one's website is called noddle, but try the others.
    Also when it says they are unable to verify you doesn't it give a number to ring or ask for you to send in verification?
    Are you on the electoral role?
    Are all cards/bank/driving licence details etc registered to your current address?
    df
    Making my money go further with MSE :j
    How much can I save in 2012 challenge
    75/1200 :eek:
  • MrsSave
    MrsSave Posts: 1,817 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    dancingfairy wrote: »
    the 3 main agencies are experian, equifax and call credit. I'm not sure which one's website is called noddle, but try the others.
    Also when it says they are unable to verify you doesn't it give a number to ring or ask for you to send in verification?
    Are you on the electoral role?
    Are all cards/bank/driving licence details etc registered to your current address?
    df

    Noddle is the free one. It didn't give a number, just a sorry we can't verify you. I am on the electoral role and everything is registered to my current address. We've been here almost 3 years. :)
    Starting a new debt free journey
    Starting Debt: £5,250
    Current Debt: £4,995.50
    Amount Paid: £254.50 Percentage Paid: 4.84%
    Emergency Fund: £350
  • sourcrates
    sourcrates Posts: 31,814 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    MrsSave wrote: »
    Noddle is the free one. It didn't give a number, just a sorry we can't verify you. I am on the electoral role and everything is registered to my current address. We've been here almost 3 years. :)

    Noddle is call credit, they are quite difficult to contact.

    There email address is : contact@noddle.co.uk

    You should ask them what you need to do to sort this out.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • MrsSave
    MrsSave Posts: 1,817 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    sourcrates wrote: »
    Noddle is call credit, they are quite difficult to contact.

    There email address is : contact@noddle.co.uk

    You should ask them what you need to do to sort this out.

    Thank you :)
    Starting a new debt free journey
    Starting Debt: £5,250
    Current Debt: £4,995.50
    Amount Paid: £254.50 Percentage Paid: 4.84%
    Emergency Fund: £350
This discussion has been closed.
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