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Document request from Debt Management Company
Sooz33
Posts: 11 Forumite
Hi all
My Mother's DMC have decided to do an annual review (first time I've heard of this in 5 years) and have requested that she sends copies of her Mortgage Statement and three recent Bank Statements to them in order that they can carry out this review. Are we legally required to provide this information to them? What can/will happen if we refuse?
Thank you for your help.
My Mother's DMC have decided to do an annual review (first time I've heard of this in 5 years) and have requested that she sends copies of her Mortgage Statement and three recent Bank Statements to them in order that they can carry out this review. Are we legally required to provide this information to them? What can/will happen if we refuse?
Thank you for your help.
0
Comments
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Hi
A DMP is an informal arrangement so it’s not a legal requirement to supply those kinds of documents. It may well be in the terms of any agreement she signed with the DMP provider though, so it may be cancelled if she doesn’t agree.
I’d recommend that she changes to a free DMP provider such as Stepchange if she isn’t with them already.
James
@natdebtlineWe work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps0 -
Good advice from James, your not legally required to share anything with these 3rd party companies, I`m assuming its a fee taking DMC she is with ?
She should really swop to Stepchange, who are a free debt charity, and will not charge a fee for administering a DMP.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0
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