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Sports Direct

I am having a real problem with Sports Direct with click and collect
£5 vouchers. These are given when ordering by internet instead of buying in their stores.

I have collected about 10 vouchers as i order regularly from them.
However yesterday i went into their Leicester store to use my vouchers and to my astonishment they told me 5 of them had been used. I rang head office and they gave me details of when and how they were used. two were used to buy a backpack and the others to buy jog pants. I no nothing of this so now they are saying they will check their cctv. Does anybody had the same problem?
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