Any experience with Nigel O'Hara?

Nodding_Donkey

Surely the first port of call for a Section 75 claim would be Pay4Later, they are the credit supplier but I'd wait and see if there is a problem first

bod1467

Nodding_Donkey wrote: »

Surely the first port of call for a Section 75 claim would be Pay4Later, they are the credit supplier

If Pay4Later are providing finance on a hire-purchase basis then perhaps not?

https://forums.moneysavingexpert.com/discussion/5308108

unholyangel

bod1467 wrote: »

If Pay4Later are providing finance on a hire-purchase basis then perhaps not?

https://forums.moneysavingexpert.com/discussion/5308108

If its hire purchase then its not covered by section 75 but it is still covered by the Consumer Credit Act 1974. Goods provided on hire purchase also need to be of satisfactory quaity, match their description etc.

If the hire purchase provider weren't dealing with your complaint then - like section 75 claims - you can refer the matter to the financial ombudsman.

Aze007

It was normal customer purchase. No panic yet. Lets wait:)

espy81

Please don't consider waiting for your item to arrive.
I placed an order in Dec 2014. Like people on here I was almost immediately told the order could not be fulfilled and offered a £5 voucher (to use against another purchase) and offered the option of refund or to wait the delivery. Come May I gave up waiting, but was promised it would be delivered soon. By July 2015 I asked for a refund. It is now September 2015 and they are telling me they are having problems issuing the refund.

Take your money now while you can and never go to them again. The prices are obviously cheap for a reason!