Standard Life Bank Limited Mortgage ppi

howard1234

Dear All,
I'm very new on this site and was just hoping to ask for some guidance.

My husband and I divorced 10 years ago however prior to that we took out a mortgage jointly through Standard Life Bank Limited. Some paperwork has just surfaced and we are jointly contacting Barclays who took over the bank in 2010 (filling out Barclays claim form). We do have limited paperwork on this mortgage (husband who kept the house only found these) although it mentions MPPI on a couple of pages of this form. I understand Barclays would be liable to meet any legitimate claim but I wonder what the position is if they cannot go back as far as when we took the mortgage out due to lack of paperwork at takeover etc... or they just simply fob us off (like all the other credit card companies).
Many thanks for your time.

dunstonh

I understand Barclays would be liable to meet any legitimate claim

Only if it was a standard life rep that sold the MPPI and not a mortgage broker/adviser.

but I wonder what the position is if they cannot go back as far as when we took the mortgage out due to lack of paperwork at takeover etc... or they just simply fob us off (like all the other credit card companies).

You have to remember that most MPPI complaints do not succeed. So, its a little different to credit card (where most do).

It is possible that they wont have info as it was over 10 years ago since it ceased. So, they could reasonably got rid of documentation 4 years ago. However, different firms have different dates for destruction of data.

Standard Life MPPI was monthly premium paid by direct debit. So, if you kept your bank statements, you would see it on there.

magpiecottage

dunstonh wrote: »

Only if it was a standard life rep that sold the MPPI and not a mortgage broker/adviser.

There were very few tied agents of Standard Life as I recall. For many years it relied on independent advisers. If so, then of course, the OP would need to pursue the adviser, not the bank.

One of two lenders, such as Halifax, tied at one point - but that was before general insurance was regulated and, in any case, a lender would offer its own mortgage products, not those of Standard Life Bank.