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Beaches Crazy

Ordered a bikini 3 weeks ago - still hasn't arrived although they emailed to say it was dispatched. They won't reply to my emails, they won't answer the phone! AARGH! No idea what to do next. The last email I send asked for a refund but still haven't heard anything. They seem to still be trading online and there's nothing on the internet to say they've gone bust. I assume my next step is to go to my credit card company direct. Any ideas anyone?

Comments

  • sarah1972
    sarah1972 Posts: 19,396 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    Go to your credit card company and let them deal with it.
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
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