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MoneySaving Poll: How do you rate your bank account's service?

Former_MSE_Sam_M Posts: 346 Forumite
edited 11 August 2015 at 9:20AM in MoneySaving polls
Poll started 4 August 2015

How do you rate your bank account's service?

We run this poll on big banks' current accounts every six months to see how the experience changes. We’d love your feedback.

Please vote based on CUSTOMER SERVICE for your main CURRENT account over the last SIX MONTHS. Please ignore rates or any other products, or service from more than six months ago.

How do you rate your bank account's service?

Did you vote? Are you surprised at the results so far? Have your say below. To see the results from last time, click here.

If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.

Thanks! :)



  • Consumerist
    Consumerist Posts: 6,310 Forumite
    Name Dropper First Post First Anniversary
    More interesting than the service ratings is the spread of banks favoured by MSE users as revealed by the number of votes cast for each.

    Opinions as to service ratings are, frankly, random. For me, if a bank does what people with overdrafts pay for then I rate it "ok". A bank must do something out of the ordinary to get a "great" from me. For others, the mere fact the bank hasn't c*cked-up in the last 6 months warrants a "great".

    The spread of voting figures are, however, more factual.
    >:)Warning: In the kingdom of the blind, the one-eyed man is king.
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