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MoneySaving Poll: How do you rate your bank account's service?

edited 11 August 2015 at 9:20AM in Money Saving Polls
1 reply 1.8K views
Former_MSE_Sam_MFormer_MSE_Sam_M Former MSE
346 Posts
MSE Staff
edited 11 August 2015 at 9:20AM in Money Saving Polls
Poll started 4 August 2015

How do you rate your bank account's service?

We run this poll on big banks' current accounts every six months to see how the experience changes. We’d love your feedback.

Please vote based on CUSTOMER SERVICE for your main CURRENT account over the last SIX MONTHS. Please ignore rates or any other products, or service from more than six months ago.

How do you rate your bank account's service?




Did you vote? Are you surprised at the results so far? Have your say below. To see the results from last time, click here.

If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.

Thanks! :)


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Replies

  • ConsumeristConsumerist Forumite
    6.2K Posts
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite
    More interesting than the service ratings is the spread of banks favoured by MSE users as revealed by the number of votes cast for each.

    Opinions as to service ratings are, frankly, random. For me, if a bank does what people with overdrafts pay for then I rate it "ok". A bank must do something out of the ordinary to get a "great" from me. For others, the mere fact the bank hasn't c*cked-up in the last 6 months warrants a "great".

    The spread of voting figures are, however, more factual.
    >:)Warning: In the kingdom of the blind, the one-eyed man is king.
This discussion has been closed.
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