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Sainsburys have taken money from me illegally

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  • For him to do anything it looks like you have to do more than 1 phone call. He helps people who have been fobbed off many times, lots of phone calls, letters, lots of agro etc.
  • Lucie_2
    Lucie_2 Posts: 1,482 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I appreciate you need the cash, but if you can hang on a bit, write to the biggest cheese you can find, company director or whatnot, and politely explain what has happened.

    Justin King is the man you need. Tell the store you are writing to him as well, you might miraculously find that they refund you there & then with very little fuss :D
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