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HSBC sends debt warnings but have debt management

Paul_1977
Posts: 992 Forumite
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Hi Paul
Is your relative paying a fee to this debt management company? If so, I would strongly advise switching to a free provider, if not negotiating himself. The fact that they are sending payments through to HSBC won't necessarily deny HSBC the right to take further action.
Is he living in mortgaged or rented accommodation? Either way I'm not sure why the HSBC letters would put him at risk of losing his home?
Have HSBC ever taken him to court over these (presumably unsecured) debts? If not, I'm not sure where the threat of bailiffs comes from, as they can only be instructed by a court once HSBC have a judgment (CCJ) against your relative for their debt.
I'm guessing that you may be acting on the info your relative has given you and when this happens things can get lost in translation, despite everyone's best intentions. If there is any way you can get the actual wording of the letter from him and share it here, we should be able to tell you exactly what is going on.
Alternatively, he may well benefit from contacting one of the free advice charities who can cover all of the above queries and more besides.
Dennis
@natdebtlineWe work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps0 -
An extremely eloquent responce from Dennis above, and straight to the point.
HSBC can't just "send the bailiffs", that's not how it works, they would first need to take your relative to court, and obtain a CCJ against them, your relative would then have to default on those agreed payments, it's at this point, that a bailiff "could" be used.
Creditors will still send demands for payment, even if you are paying them something, they are mostly computer generated, and so do not take into account any payment arrangement you may have.
I would certainly advise him to stop using a fee taking debt management company, and use one of the free debt charities instead, using these 3rd party DMC's is inherrantly risky, as they can disappear overnight, taking all your cash with them, some even with hold payment to creditors in order to benefit from extra interest generated, all in all, they should be avoided like the plague.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
Hi Dennis,
Thanks for the reply.
The letter has the heading "final demand"
It says they have issued a default notice and that they want the full amount paid within 18 days or they will get in a debt agency to start legal proceedings.
I have seen on TV when people just turn up to evict you without notice, I was worried they could do this to him.
He is in a private rented property. A one bedroom flat.
HSBC has never taken him to court.
The company are paying as it shows on the statement. I am not sure if he is paying them anything. Sorry I am not even sure if its a company, I will try and find out the name off him.
Thanks.0 -
Ah, that's just a standard default notice, they are required to send by law.
Absolutely nothing to worry about, standard procedure.
I bet it says "may start legal proceedings" not will.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
Yes, it does say that.
Thank you for your help I will let him know.0 -
Hi Dennis,
I have seen on TV when people just turn up to evict you without notice, I was worried they could do this to him.
He is in a private rented property. A one bedroom flat.
A risk if he gets behind on rent, but little point in HSBC paying thousands for high court enforcement, they're limited in what they can repo and probably could even repo enough for thier fee. If he has porsche on drive and or antique furniture might be different0 -
Agree with all the above. I must have received hundreds of these letters in the 7 years I have been on my DMP and have never been taken to court or had bailiffs visit.
I also agree that he needs to ensure he's not paying a fee for his debt management plan. Every penny he is spending needs to be going to his creditors. I have been with Stepchange since the beginning so no fees and all my payments go entirely to those I owe.DMP Mutual Support Thread Member No 19017/05/08 - Total on DMP: £10025.7007/05/14 - Total on DMP: £1666.20 DFD: July 2017!!Baby Tomos born 5th June 2009 - 6lb 5oz :jWeight Loss Target - to lose 60.8lb by NYE 2015 - 37.6lb TO GO0 -
so did it even mention the word bailiff? It sounds like just a legal default noticeDon't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.0
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Do not miss the most important point in replies to this post. NEVER pay a company to manage your debts. This service is available free (and probably better) from the Debt Charities. Or many people manage it themselves. These companies exist only to make money of those already deep in debt!!£1000 Emergency fund No90 £1000/1000
LBM 28/1/15 total debt - [STRIKE]£23,410[/STRIKE] 24/3/16 total debt - £7,298
!0
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