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PPI - lost original paperwork from loan

I've lost the original paper work and account details for a loan with single premium policy. Is it essential for a claim? Can i contact the lender and use their copies?

Comments

  • I would have thought so. You will need to ask the bank for any necessary reference or account numbers.
  • petermb_2
    petermb_2 Posts: 1,565 Forumite
    As long as you have the account number in many cases the lender is obliged to provide you with a copy by law. It may cost you a £1 but you can insist.
    regards

    Peter
    I am a former Broker, former IFA and former compliance officer, for my sins.

    However, I have since seen the light.
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