Skype won't detect built in Webcam

azzabazza

I have had my Dell Inspiron I7 5000 laptop for about 5 weeks. When I set it up I tested Skype and it was functioning fully.


At the weekend I tried to Skype and I got a message to say Skype could not detect a web cam. I have looked at settings, uninstalled and reinstalled Skype and it is still saying there is no web cam.


Do I go to Dell with a fault on the laptop or is it a fault with Skype? Any help or advice appreciated.

JJ_Egan

Does the webcam work without Skype .
If not then its the cam if it does work then its Skype .

azzabazza

Not sure how to operate the webcam without Skype. Only ever used a built in webcam in conjunction with Skype.

Biggles

I imagine it should be in Control Panel under Device & Printers?

azzabazza

The built in webcam does not show up in Devices & Printers, either on this laptop or my previous laptop.

Strider590

If you open "my computer" (XP) or "computer" (Win7+), you'll see all your drives listen and the webcam listed below them, double click and it should display the image.

If this doesn't work, then it's probably a Windows issue, I can't use my Logitec C270 with Win7, but it works perfectly on WinXP. It's just one more thing I have to use on my laptop since installing Win7 on my main PC.

azzabazza

By using my old laptop I have navigated around Device Manager. There is no Imaging device showing for the new Dell. I will contact Dell as there is clearly a fault somewhere.

Big_Graeme

Is there a shortcut on the keyboard to turn the cam on and off?

azzabazza

No there isn't a shortcut.

azzabazza

Just spent an hour with Dell's on line technical support. Drivers needed to be reinstalled and the courteous assistance received was excellent. All seems to be working OK now.