Natwest HomeBuyers Report

itsdagal

All,


We are midway through a house purchase and had a Homebuyers Report completed. We received back one sheet of double sided A4 paper. Now I think this has all the relevant information on however my partner thinks we should have received some glossy full report and thinks we've overpaid and just been given a Valuation.


HAs anybody else had a Homebuyers Report completed by Natwest and if so what format was it returned in?


Thanks in advance

kingstreet

That's just the mortgage report & valuation.

Have you received and returned terms of engagement directly from/to the surveyor as your report won;t be released to you until you do.

You have contracted with the surveyor directly, so your report comes directly to you when the terms have been done.

Check email spam folder to see if they ended up in there.

itsdagal

Thanks KingStreet - I followed this up with Natwest and 'by error' they only instructed the valuation - sale has now gone through and they are refunding the difference - I have complained and asked for a full refund including that paid for the valuation as I feel it's a little naughty - will update the post when I hear back!

amnblog

You completed the purchase without seeing a Homebuyers report?

itsdagal

Yes - we purchased based on the valuation report. Ideally we would have liked the Homebuyers Report as we originally asked for.


The property is in a development both of our parents live in so we know the property was built structurally well.

kingstreet

A lot can happen in ten days, obviously.