Jane Norman not making it easy..

Alisha2008

I've seen a dress I like at Jane Norman, but I can only order it paying £3.95 delivery, or pick it up in a shop 10 miles from where I live (similar cost in transport..). Then if it doesn't fit (I've never worn Jane Norman before so I'm unsure of the size), I have to pay for return and they don't allow store returns!!


So min £5-£6 just to try a dress on??!!


They are really not making it easy...

Sooler

Phone the shop and see if they'll come and collect you and deliver you back after.

Alisha2008

I doubt it as their shops went bust ! I ordered 2 dresses from Asos with free delivery and free returns, much easier...

Ziggy_Stardust

House of Fraser sell some Jane Norman stuff I think, maybe they have it? I know their returns are free and delivery is free if you spend over a certain amount.

meer53

Alisha2008 wrote: »

I've seen a dress I like at Jane Norman, but I can only order it paying £3.95 delivery, or pick it up in a shop 10 miles from where I live (similar cost in transport..). Then if it doesn't fit (I've never worn Jane Norman before so I'm unsure of the size), I have to pay for return and they don't allow store returns!!


So min £5-£6 just to try a dress on??!!


They are really not making it easy...

Why would they ? I don't suppose they'll be that bothered if you don't buy it.

jon81uk

I thought under distance selling regulations they can't charge for cancellations/returns?

Alisha2008

They ask you to pay for postage, and it's not possible to return in any other way.