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Distance selling regulations
jonathan_k_2
Posts: 6 Forumite
Hello everyone,
I wondered if anyone had encountered the same problem as me with distance selling when you get the item delivered to a store. I recently did this with French connection. It was delivered to store on th 1/6 but I didn't collect until 15/6. When I tried to return it a few days later they told me I couldn't get a refund because the 14 days had expired (actually before I had even collected the delivery). This cannot be right surely?
Jonathan
I wondered if anyone had encountered the same problem as me with distance selling when you get the item delivered to a store. I recently did this with French connection. It was delivered to store on th 1/6 but I didn't collect until 15/6. When I tried to return it a few days later they told me I couldn't get a refund because the 14 days had expired (actually before I had even collected the delivery). This cannot be right surely?
Jonathan
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