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Process for paying Moorgate

edited 30 November -1 at 1:00AM in Debt-Free Wannabe
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crystal_pixie_2crystal_pixie_2 Forumite
102 Posts
edited 30 November -1 at 1:00AM in Debt-Free Wannabe
Hi,

Hoping that someone has had some experience of this. I am in a position to settle an account with Moorgate but I have had some very negative dealings with this company and there have been a few threats since coming out of stepchange.

What would be the best way to go about this? I have requested a settlement in writing, and I am planning on sending payment by cheque by return by registered post. I rang them to confirm this and to put the account on hold for 2 weeks while the paperwork is sent.

Is there anything else I can do to cover myself here? Obviously I will keep copies of all correspondence and make sure the cheque is paid - all ideas appreciated.

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