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Cancel Lending stream account

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kinks
kinks Posts: 1 Newbie
Hi,

I had a loan from Lending stream, paid all back some time ago but my I'm still registered with them. How can I cancel/close my account with them?
I cannot find any such option or information on their website.

Many thanks

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    They have a 'contact us' button on their site. I'd try that.
  • D_M_E
    D_M_E Posts: 3,008 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    1. I suggest you contact them at https://www.!!!!!!!!!!!!!.co.uk/process/contactus.html and tell them you want to close the account because you have paid off your loan, and also tell them you want them to remove their CPA (Continuous Payment Authority) from your bank account. I would also put this request in writing and send it by post.


    2. Also inform your bank that you have asked !!!!!!!!!!!!! to remove the CPA and make sure the bank also remove it from their end.
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