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"Game" Wallet

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Anyone got any advice here - I added £46 to my Game wallet to pre-order a game, only to then be told I couldn't use the wallet for pre-orders and so I had to pay again.

Game refuse a refund despite me referring them to the Consumer Contract Regulations which say I have 14 days cooling off and the Retail Ombudsman says I can't complain as I didn't purchase anything.

Other than bringing a money claim online - anything else anyone can recommend?

Comments

  • bluenoseam
    bluenoseam Posts: 4,612 Forumite
    I've used my game wallet to pay for a few things - inclusive preording a game (MGS5), pretty sure it's as good as a gift card.
    Retired member - fed up with the general tone of the place.
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