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"Game" Wallet
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zester
Posts: 14 Forumite

Anyone got any advice here - I added £46 to my Game wallet to pre-order a game, only to then be told I couldn't use the wallet for pre-orders and so I had to pay again.
Game refuse a refund despite me referring them to the Consumer Contract Regulations which say I have 14 days cooling off and the Retail Ombudsman says I can't complain as I didn't purchase anything.
Other than bringing a money claim online - anything else anyone can recommend?
Game refuse a refund despite me referring them to the Consumer Contract Regulations which say I have 14 days cooling off and the Retail Ombudsman says I can't complain as I didn't purchase anything.
Other than bringing a money claim online - anything else anyone can recommend?
0
Comments
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I've used my game wallet to pay for a few things - inclusive preording a game (MGS5), pretty sure it's as good as a gift card.Retired member - fed up with the general tone of the place.0
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