Halifax..........GRRRRRRRRRRRRRRRR

dobbollah

SO I have been in commnication with Halifax about settling the account, so on the 11th June they put it in writing confirming the offer was good for 30 days.

Today I speak to them to find that on the 13th they sold the debt to a DCA..............

Give me strength

Karen777

ouch..... what a pain. I have no advice but just wanted to acknowledge the hellishness of them!

dobbollah

Idem were trying to be crafty when i spoke to them...."so am i dealing with you now are halifax out the picture?"

"yes"

"so whats yor settlement figure?"

"ah we'd need to see the letter from halifax"

"why im dealing with you now"

"we need to see the letter first" GRRRRRRRRRRR

chanz4

show it them if that's what you want to settle at

dobbollah

I have........but i wanted to settle for lower, but halifax ignored the letter and sold the debt !

rizla_king

Offer then 20% less. they will still make mega bucks on that as they would have paid just a small %

dobbollah

exactly what i did....i must be learning :-)

bennyhill_2

Which DCA is it, as IME some of them say they are dealing with the account now but when you want to discuss settlement they then say they'll need client authorisation!

dobbollah

Idem............who I have no faith in having just sent them a settlement letter for much smaller account, and they reply with a letter asking for some details, all of which where in my original letter.........is it so difficult to give companies money ????

dobbollah

So guess what Idems response was....management want to wait for full and final settlement....................

unbelievable.......

after a bit of a moan they have now emailed halifax to ask about this....

p**s up and brewery spring to mind

dobbollah

well we finally got an answer.....Idem will honour a settlement figure for 65% of the balance............

I think considering Halifax sold the debt Idem are being a cheeky considering I'm sure they bought the debt for alot less....

2 trains of thoughts now

Given this account was defaulted I and I have have 2 that aren't....it seems to make more sense to settle the non defaulted ones first and deal with the defaulted ones later on (hoping that with some time past Idem would take a better rate)

Unless anyone has anyone suggestions...?