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Welcome Finance - Refund of interest

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Hello to all,

In need of a bit of help here really..
I received a letter from welcome finance saying id overpaid on my interest (historical system error)
I called them first to make sure it was legit etc, then signed off the bacs payment letter which they received on 22/05/15.
I still haven't received the money and after calling them 3 successive days, i feel like i'm being given the run around. Telling me that they cant find any of my details and they will get back to myself, no such luck.
I was wondering if there is anyone else i can take this up with, just to give them a shove to get my money to me.
Thankyou to anyone who replies.

Comments

  • You haven't by any chance missed any payments on your loan, have you?
    "There are not enough superlatives in the English language to describe a 'Princess Coronation' locomotive in full cry. We shall never see their like again". O S Nock
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