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Failed credit check for remortgage but have excellent credit rating

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  • Experian_company_representative
    Experian_company_representative Posts: 2,134 Organisation Representative
    Part of the Furniture Combo Breaker
    Hi angle
    angle wrote: »
    Hi,

    I'm hoping that someone can explain this to me.

    I'm trying to remortgage with my current mortgage provider (actually it's a TOMP), but I've failed the credit checks.

    I have an account with experian and noddle, which both rate me as excellent. Just before making the application I signed up to checkmyfile.com, which again rates me as excellent.

    How can my mortgage provider say that I'm a credit risk?
    They seem happy to allow me to continue with my existing mortgage!

    Thanks.

    I understand that you've recently been refused credit check for a re-mortgage.

    As you mentioned you are attempting to re-mortgage as a sole applicant, if you are no longer financially connected with your ex-partner you can 'financial disassociation’ yourself from them.

    If you would like us to take a look through your Experian Credit Report with you to make sure your happy with everything that has been recorded before you re-mortgage, please get in contact with us as we would be happy to help.

    All the best of luck with the re-mortgage.

    Regards
    James Jarvis
    Official Company Representative
    I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"

    Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen
  • angle
    angle Posts: 467 Forumite
    Thanks James, but I've already called Experian.
    They confirmed there is nothing negative on my report, no missed payments and I have the maximum credit score.

    My ex is no longer showing as a financial association on my report.

    Thanks again.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    angle wrote: »
    How can my mortgage provider say that I'm a credit risk?

    If you don't meet their lending criteria that's one factor. Nothing to do with your credit rating (historic). Lenders use forward looking assumptions such as what level interest rates might be in the future.
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