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Pcp car trouble. What are my rights?
I had a car which I part exchanged at a citroen dealership. They gave me 2k for my old car and a purchased a citroen ds3.
having nothing but trouble with that car so many trips backwards and forwards they offered to put me into another citroen ds3 higher up model. I decided okay after I was fed up with the trouble. I now pay more a month but had trouble with this one to. Been backwards and forwards for a year with it. Even my finance company have been involved. They have advised to to contact the financial ombudsman, they are shut until Monday. I have just had enough of the car. The trips backwards and forwards to still have problem. Also have to keep paying for a courtesy car.
Does anybody know where I stand as I just want them to take the car back and clear what ever is outstanding as I went in with 2k deposit bought all new tires new breaks etc:mad:
having nothing but trouble with that car so many trips backwards and forwards they offered to put me into another citroen ds3 higher up model. I decided okay after I was fed up with the trouble. I now pay more a month but had trouble with this one to. Been backwards and forwards for a year with it. Even my finance company have been involved. They have advised to to contact the financial ombudsman, they are shut until Monday. I have just had enough of the car. The trips backwards and forwards to still have problem. Also have to keep paying for a courtesy car.
Does anybody know where I stand as I just want them to take the car back and clear what ever is outstanding as I went in with 2k deposit bought all new tires new breaks etc:mad:
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Comments
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Why are you paying for a courtesy car.0
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jonesMUFCforever wrote: »Why are you paying for a courtesy car.
Apparently I have to. Think its the insurance. Think its 14.99 a day off tip off my head. I have a service plan with them to.0 -
£15.98 on my bank statement for last time0
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why not just email citroen direct, they will look into itDon't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.0
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