Barclays Loan & Lowell Financial

eira

Look at the letter heading Lowell use 'our client' in a variety of ways. If the heading of the letter is Hampton something (the name varies) the it is Lowell's 'solicitor' talking about Lowell. Sorry if this sounds patronising but part of Lowell's tactics seems to be sending dozens of letters either as Hampton or Lowell and varying the threats.

littleowl

eira
The letter heading is Lowell Financial so I fail to see who their 'client' can be!

rog2

In my opinion, as you are getting little or no positive response from Lowell, you should write a letter of complaint to BARCLAYS and ask THEM to provide the details of the 'alleged debt'.

littleowl

rog2
Yes - I think that might be a very good idea. If the bank has 'sold' the debt though will they still have any interest in it?

rog2

littleowl wrote: »

rog2
Yes - I think that might be a very good idea. If the bank has 'sold' the debt though will they still have any interest in it?

Lowell have not given you any proof that they own the debt (deed of assignment) - they continue to refer to their 'client' which would, I assume, be Barclays.
You should write stating that you are being pursued by Lowell, to whom you acknowledge no debt whatsoever, and that Lowell have refused to provide details of the debt - as required by the OFT guidelines - so unless they, Barclays, can provide details of the 'alleged debt' then you will assume that there is NO debt.
You should also report Lowell to the Trading Standards Office for refusing to provide details of the 'alleged debt.'

littleowl

Thanks rog2. I will get my son to write to Barclays and send a copy of the letter to Lowell - I am somewhat concerned that they might get more difficult if he doesn't reply to them.
There is another point though - the debt is real, my son acknowledges it to me and is terribly ashamed of the fact that he stopped making payments and feels that he must put this right. However, being unemployed at the moment he does not have the means to do so which is why I have said I will make a settlement offer if necessary.

rog2

littleowl wrote: »

Thanks rog2. I will get my son to write to Barclays and send a copy of the letter to Lowell - I am somewhat concerned that they might get more difficult if he doesn't reply to them.
There is another point though - the debt is real, my son acknowledges it to me and is terribly ashamed of the fact that he stopped making payments and feels that he must put this right. However, being unemployed at the moment he does not have the means to do so which is why I have said I will make a settlement offer if necessary.

Don't worry too much about Lowell - the Bank should tell you exactly what the balance is, and whether it was an overdraft or a loan. They should also confirm as to whether the debt has been passed to Lowell and if you should deal solely with Lowell.
Once you have established ALL the details, then is the time to make an offer.
Be very carefull about making 'settlement' offers to people like Lowell. You must ensure that any offer is made in Full and Final Settlement of the debt.
Use No other words and make No Payment until you have it in writing from Lowell that they accept that your payment is in Full and Final Settlement.

littleowl

Thanks for that rog2.