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Halifax deal coming to an end

To assuage my girlfriends worry, could you kind people answer a question for me? She has a fixed interest rate of 2.59% with 84K outstanding on her mortgage with the Halifax which is coming to an end in a couple of months. She has spoken to somebody tonight to get on the 1.99% fixed rate, but they've asked for payslips and outgoings. She took the mortgage out before MMR and would probably fail the "stricter" criteria. The new rate would reduce her payments by about £40 a month. She's never missed a payment in 2 years and her LTV is < 45%.

Should she be concerned? I'm pretty sure she'll be fine but she's been looking at the scare stories on the internet too much. Doesn't the TCF (Treating Customers Fairly) ruling by the FCA cover this?

Comments

  • gazfocus
    gazfocus Posts: 2,509 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    mex1987 wrote: »
    To assuage my girlfriends worry, could you kind people answer a question for me? She has a fixed interest rate of 2.59% with 84K outstanding on her mortgage with the Halifax which is coming to an end in a couple of months. She has spoken to somebody tonight to get on the 1.99% fixed rate, but they've asked for payslips and outgoings. She took the mortgage out before MMR and would probably fail the "stricter" criteria. The new rate would reduce her payments by about £40 a month. She's never missed a payment in 2 years and her LTV is < 45%.

    Should she be concerned? I'm pretty sure she'll be fine but she's been looking at the scare stories on the internet too much. Doesn't the TCF (Treating Customers Fairly) ruling by the FCA cover this?

    I think if you arrange to switch online, it's a much simpler process. Basically, if you switch over the phone, you are taking their advice and as such they have to follow certain guidelines, so tell her to try doing it online.

    I believe that if you stay with the same lender and simply move to a new deal, they do not do the same credit and affordability checks.
  • My deal with Halifax was coming to an end and I switched it online to a 1.99% deal saving me over £50 a month and my credit rating is shot to pieces!! I had no problems at all so I think its as Gazfocus stated above.
  • gazfocus
    gazfocus Posts: 2,509 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    My deal with Halifax was coming to an end and I switched it online to a 1.99% deal saving me over £50 a month and my credit rating is shot to pieces!! I had no problems at all so I think its as Gazfocus stated above.

    Glad I'm not the only one with a shot credit file and needing to switch to a new deal haha...wish I could get that 1.99% deal though.
  • amnblog
    amnblog Posts: 12,784 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    It is not as simple as suggested above.


    Rate switches can be arranged with little fuss on many cases, but certain factors mean Halifax re-check everything including affordability.


    These 'certain' factors include mortgages with interest only elements and mortgages running into retirement.


    Having your current position checked and not meeting criteria does not necessarily mean a 'no' to a rate switch - we have completed a number of these.


    Consult a broker to be guided through the process without fuss, worry, or hassle.
    I am a Mortgage Broker

    You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • Just an update to this. She got the 1.99% rate with no fuss at all. They phoned her back a week later to ask her if she wanted to go ahead. Straightforward, no fuss. Thanks for you replies.
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