Debenham's charges.

Breadman

Hi there,

Forum newbie, so please go easy on me.

I recently found myself being dragged into Debenham's with The Boss and we wound up buying a new 3 piece suite and allowed ourselves to be talked into taking out one of their credit cards to take advantage of the extra 10% discount.

We paid for the suite on the card and the bill has just arrived and this may sound like nothing now, but I tried paying £100 and when the confirmation appeared (after the transaction had gone through) it said I'd paid £98.

I've scoured their T's&C's but can't find anything about admin fees for paying your bill online.

I know it's only two quid but it's the principle that's annoying me.

Can anyone shed any light on this for me?

Thanks in advance.

[Deleted User]

There's no fees for paying online.

Breadman

Any idea what may have gone on then?

[Deleted User]

System error, input error, memory error...

Check your bank statement and your Debs account to make sure they both say £100. Then raise a query with Debs.

Breadman

Thanks for that.

It's definitely not an "input error" and I'd already planned on checking the bank statement when the transaction appears but I was just wondering if anyone on here had a quick (definitive) explanation.

Thanks for your help.