We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Nco/amex
Options

gree0115
Posts: 32 Forumite

I am in the last 4 months of a DMP with StepChange started just under 6 years ago having repaid £70,000 and cleared 8 of my 11 debts.
I have three remaining debts, these are the ones which reduced interest but didn't cancel it.
Two of these are for a Barclaycard Mastercard and Visa Card. Barclaycard have sent me monthly statements all the way through.
The final one is an ex-Amex Platinum card which is administered by NCO. I haven't had any form of statement from them for several years now. The current remaining debt on my Stepchange statement is around £1200 but I think they have been charging interest, and I have a feeling that when it looks like I have actually settled it there will be interest too, but I have no idea what this is as they have never sent me statements.
Can they hold me to these interest payments as I was under the impression that monthly or annual statements must be sent and I have had no communication from NCO for several years now? I thought under a credit agreement the customer must be kept informed of what was due?
Any ideas please?
Thanks,
David
I have three remaining debts, these are the ones which reduced interest but didn't cancel it.
Two of these are for a Barclaycard Mastercard and Visa Card. Barclaycard have sent me monthly statements all the way through.
The final one is an ex-Amex Platinum card which is administered by NCO. I haven't had any form of statement from them for several years now. The current remaining debt on my Stepchange statement is around £1200 but I think they have been charging interest, and I have a feeling that when it looks like I have actually settled it there will be interest too, but I have no idea what this is as they have never sent me statements.
Can they hold me to these interest payments as I was under the impression that monthly or annual statements must be sent and I have had no communication from NCO for several years now? I thought under a credit agreement the customer must be kept informed of what was due?
Any ideas please?
Thanks,
David
0
Comments
-
If its a charge card then may be an 'exempt agreement'.Still rolling rolling rolling......
<
SIGNATURE - Not part of post0 -
rizla_king wrote: »If its a charge card then may be an 'exempt agreement'.
Actually when I think about it, it was an AMEX gold credit card. I'd already
cancelled the Platinum charge card prior to the DMP starting. Does that make any difference?0 -
gold was a charge card as well I think. When taken out?Still rolling rolling rolling......
<
SIGNATURE - Not part of post0 -
My Amex Gold card was definitely a credit card. The Platinum card had to be settled in full every month and as such didn't have a defined credit limit, the gold card was a separate credit card with normal credit terms, i.e. minimum payment etc.0
-
All the Gold cards I can find so far on achive.org mirror of the Amex site are charge cards.Still rolling rolling rolling......
<
SIGNATURE - Not part of post0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.9K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards