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heat win but no win and no reply from them

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So sat there reading heat magazine I noticed my letter was star letter. I was so happy and I had won 4 tickets to the rugby in London worth over £130 anyways as I have children and live in Devon I was thinking of how to get there ans what not..... But heard nothing from them and the day I was ment to go went by and nothing.... So I won star letter and had no win at all nothing....

Gutted I have emailed. Twitter and facebooked them!
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