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So annoyed

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Sorry, but prepare for major rant!!!!

Why, oh why are the Post Office SO SLOW?

48hrs, then another 48 hrs, and so it continues.

L&C case manager doesnt answer his phone. Nor the advisor.

Last email said " Post Office have just told me the offer should be produced on Friday"

This was Friday gone. No emails to confirm this nor anything in the post today.

Managed to get L&C to call me back today to be told the app is now with underwriters. WHAT?

This is just pathetic!

And to top it all, the vendors of the property we are trying to buy, are so slow in signing their contracts, don't answer calls from EA, so progress there is almost non existent. And the rental contract we are currently in expires end of next month.

This is our first time buying our own home, beginning to wonder why even bother.

Sorry again, rant over.
Debt free Nov 11 :j

Comments

  • ACG
    ACG Posts: 24,575 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    Both of these things are out of your control, poor on the L&C side for not keeping you up to speed but fee free, they have to stack the applications high to keep a constant income (in essence you get what you pay for).

    You have 6 weeks, assuming you get the offer this week then you have 5 weeks for the legals to take place which is plenty of time... assuming you have a decent firm of solicitors and the vendors/vendors solicitors are not dragging their feet.

    I think the vendors dragging their feet would be my biggest concern at this stage... is there are a problem? are they trying to drag it out until a certain date?... I would be speaking to the agents to try and find out the answers to those questions. Explain that your not bothered if they want to delay completion until a certain date but you want to know asap so you can let your landlord know.

    Its definitely possible to complete before the end of June though, I have done an application through to completion in under a month before now.
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • pepperpot2k
    pepperpot2k Posts: 21 Forumite
    What a coincidence!

    Mine is now currently with the Post Office underwriters too! How long have you been waiting?

    Our contacts at L and C have been very good at replying to emails though.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    And to top it all, the vendors of the property we are trying to buy, are so slow in signing their contracts, don't answer calls from EA, so progress there is almost non existent. And the rental contract we are currently in expires end of next month.

    You and they are in a chain. Everything has to fall into place between all parties in the chain including those above. Your lack of a mortgage offer will mean that your vendors aren't going to incur costs until they are certain the transaction is going to proceed.
  • iwannabefree
    iwannabefree Posts: 79 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 18 May 2015 at 8:51PM
    First applied on 24 Mar. We are 1st time buyers, the vendors I think are looking to rent for whatever reasons.

    Had a call from the EA this evening and the sellers are sending their paperwork recorded delivery this evening. Let's hope so and it all gets sorted quickly.

    I thought being an Air Traffic Controller was stressful, this takes it to a new level.
    Debt free Nov 11 :j
  • zarf2007
    zarf2007 Posts: 651 Forumite
    Ninth Anniversary Combo Breaker
    I thought being an Air Traffic Controller was stressful, this takes it to a new level.

    just avoid watching 'Breaking Bad' during this period and you'll be ok:)
  • amnblog
    amnblog Posts: 12,729 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    It's called branding.


    If Post Office mortgages gave you a decent service it would conflict with the Brand message.
    I am a Mortgage Broker

    You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • liamwba
    liamwba Posts: 16 Forumite
    I initially went with L&C before dropping them and going with Post Office directly. From application to offer was just over 2 weeks and their service was excellent. Our solicitor was surprised how quickly she received the mortgage details. Guessing they're a bit busier now, we applied around March.
  • amnblog
    amnblog Posts: 12,729 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    liamwba wrote: »
    I initially went with L&C before dropping them and going with Post Office directly. From application to offer was just over 2 weeks and their service was excellent. Our solicitor was surprised how quickly she received the mortgage details. Guessing they're a bit busier now, we applied around March.




    Had they recommended the Post Office before you went direct?
    I am a Mortgage Broker

    You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • "Why are the Post Office so slow?"

    If you asked someone behind the counter to make you a sandwich, it might take a while. They're good at sending letters though.
    I am a mortgage adviser.
    You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • iwannabefree
    iwannabefree Posts: 79 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Well, after sending a strongly worded email to L&C this morning, we have just received our mortgage offer from the PO. ������
    Next step vendors and solicitors to get moving.
    Chuffed.com
    Debt free Nov 11 :j
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