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Gym membership & Daniel Silverman
Fairy5
Posts: 3 Newbie
Hi,
Not 100% sure I am posting in the correct place...me and my bf left a gym last October. I sent an email to cancel and never received a reply so cancelled the DD. It was a 1 month jobby, no 12 month contract. So that was all fine, never heard anything from the gym. This week we've both been sent a letter from DS saying we each owe £62. The gym membership was £25 each!
Do we ignore the whole thing or speak to the gym and agree to pay 1 month? I have left a gym early before because I was moving away and they wouldn't agree to me ending the contract early and I had a couple of letters for payment but ignored and they went away.
Just unsure with this company. Has anyone had dealings with them for a gym membership?
Thanks
P.s I have been reading various threads on them so have done some research. Just want some more advice
Not 100% sure I am posting in the correct place...me and my bf left a gym last October. I sent an email to cancel and never received a reply so cancelled the DD. It was a 1 month jobby, no 12 month contract. So that was all fine, never heard anything from the gym. This week we've both been sent a letter from DS saying we each owe £62. The gym membership was £25 each!
Do we ignore the whole thing or speak to the gym and agree to pay 1 month? I have left a gym early before because I was moving away and they wouldn't agree to me ending the contract early and I had a couple of letters for payment but ignored and they went away.
Just unsure with this company. Has anyone had dealings with them for a gym membership?
Thanks
P.s I have been reading various threads on them so have done some research. Just want some more advice
0
Comments
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They will have added on charges.
I would send them a complaint letter, with a copy of the email and also complain about the charges.
Were you allowed to cancel via email in the terms and conditions?:beer:0 -
It just said we had to cancel in writing. I wouldn't mind but we've not had any contact from the gym before this! Will send them an email this week. Thanks 0
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Let us know if this hangs on an email being 'in writing' or not as I'm sure there is precedent for this that I can dig into if necessary.0
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