Does anyone have a link to the CSA complaints form?

RapunzelsChameleon

My ex husbands child support has been paid via the CSA for about the last 6 years. Usually it does eventually come through, although it's often late.

This time, however it hasn't turned up at all (deduction of earnings order). Every time I speak to the CSA they say that the employer had sent a cheque, but that they were told to cancel the cheque and make a faster cash payment instead. Last week I was told the CSA had received the money and that I would have it by early this week. I still don't have it and when I called today I was told they haven't receieved it.

Nobody seems to know what is going on and they really don't care either. Last time I used their complaints form the problem was sorted out quickly but I can't find it. Does anyone have a link to it or knkw how to find it? Thanks in advance...

shoe*diva79

Hi

I usually just email them via their website and someone gets back to me pretty quick. Usually the next day.

The email link is here (choose the one from the year your case has been open)
https://www.gov.uk/child-maintenance/contact

RapunzelsChameleon

Thank you shoe diva