Question to retail shop managers....

rothchick

After 13 years of working in a call center as a mortgage service consultant for one of the major banks here in the UK, I'm needing a change. I'm really fed up with my job and I know I have to leave. I work part time due to childcare issues.

I want to get away from telephony/office kind of work. I need a part time job and can work evenings and am flexible at weekends.

I'm really interested in retail of some kind but I'm worried they may think I don't have qualifications. I have customer service skills as have been dealing with all sorts of different kind of calls in my role and I am also a complaint handler for non escalated bank complaints. I'm good with people and I'm good at my job. I have worked in a supermarket before but this was 17 years ago! I was a cashier for a year and worked in a deli for a year too. (same supermarket)

If there are any managers out there who actually interview can you let me know what is looked for these days?


I need to change something, and I have been looking at supermarkets, clothes shops, Costco etc. Nothing has come up yet but I have most of my CV ready and just need to create a covering letter.

Is there anyone here who does hiring/interviewing for retail? If so can you help?

thanks

enjoyyourshoes

Retail- standing on feet can be tiring


look at adverts for retail jobs online and check out what competences they are looking for and then link examples when you have met those. Remember identify the problem, identify exactly what you did, what were the results of what you did and what would you have done differently (what did you learn), do that for each of the retail competencies and add pr!cised version of this within your CV

Jakg

I think your overthinking things a little - realistically a lot of retail part-time employees will be doing this as their first job with no qualifications and little skills to bring to the role - you already out class all of them.