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Dove Vitality - Prize not recieved

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Hello,

Has anyone else been messaged by Dove on Twitter to say they have won a vitality pack and to confirm their address, but haven't received the prize or even a response after confirming their address?
Comping since Jan 2015.
Prizes: 2015; Get ready for summer giveaway
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Comments

  • sleepyjones
    sleepyjones Posts: 6,092 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    How long ago did you win?

    It might be that they had a lot of winners, they get their details and them pass them on to someone else (PR company) who deals with the sending of the prizes. This is what happened with the recent Lottery Twitter games, I won a scratchcard, sent them my address and then didn't hear a thing for weeks when some other other company got in touch to confirm my address.
  • emella
    emella Posts: 6,076 Forumite
    I won one and haven't received mine yet either, but there were 50 of them in total so it may take longer for them to be sent. I sent them a tweet thanking them after I'd sent my address and they favourited that, so I'm thinking they just weren't sending replies back to the winners as their were so many of them :)
  • indie
    indie Posts: 3,308 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    Same here, i think it will be a while yet as they usually wait till all the address are in then send them out.
  • EnglishWelshie
    EnglishWelshie Posts: 5,101 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Not received mine yet either but I always wait at least 28 days before contacting a company.
  • purcel
    purcel Posts: 1,568 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Not received mine either, still waiting, I thought I'll wait 1 month before chasing! Glad to know i'm not the only one
  • Alabama14
    Alabama14 Posts: 21 Forumite
    Thanks Guys.

    Yeah, as mentioned, there were 50 winners so maybe that's taking a while to gather all info etc....Just thought I'd check as I am still relatively knew to this and this is only my 2nd win so just wondering what other people's experiences are of waiting for prizes :)
    Comping since Jan 2015.
    Prizes: 2015; Get ready for summer giveaway
  • emella
    emella Posts: 6,076 Forumite
    edited 13 May 2015 at 3:34PM
    Think mine may have come today! But I can't know for sure as my postman left in in the outhouse/shed/thing, and for the life of me I cannot open the damn door to it. :o No amount of pulling, wiggling, and hammering has worked so far. It is well and truly stuck. Nothing else as far as I know is meant to be arriving, so hopefully everyone else's should be following! :T

    EDIT: Victory is mine! Pried it open with some shears, and it is the Dove. So happy days!
  • indie
    indie Posts: 3,308 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    Yes it probably is as mine arrived today.I hope you can get the door open soon.
  • EnglishWelshie
    EnglishWelshie Posts: 5,101 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Mine arrived today too :)
  • Alabama14
    Alabama14 Posts: 21 Forumite
    Yay! Mine did arrive today :) gave them my rents address as my mum is around usually in the day and she rang me to let me know......also she told me I had another win! Then I checked my emails and found out I won something else....will post about that :) Happy days!
    Comping since Jan 2015.
    Prizes: 2015; Get ready for summer giveaway
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