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Contacting creditors

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Hi, i've just sorting out a DMP and the 'next step' is to contact my creditors - I have £104 due to go out on Monday (which I've accepted I will have to pay) and I also have £88 due to go out on the 20th to Santander for my credit card - I am about to call them but what do I say? Am I informing them that I cannot make the payment or am I offering a token payment?
I need to contact by other 5 creditors too but these are the more urgent ones.
Thanks!
Debt free by April 2018
£6392/£7890

Competition wins 2018: Unicorn and Mermaid colouring books

Comments

  • fatbelly
    fatbelly Posts: 23,019 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    I would do it all in writing and the letter may as well give the pro-rata amount you are going to pay if you already know what the balance of the account is.

    Are you getting help from anyone or any website?

    cabmoney is quite good and has all the templates
  • sourcrates
    sourcrates Posts: 31,630 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 9 May 2015 at 4:24PM
    Hi, i've just sorting out a DMP and the 'next step' is to contact my creditors - I have £104 due to go out on Monday (which I've accepted I will have to pay) and I also have £88 due to go out on the 20th to Santander for my credit card - I am about to call them but what do I say? Am I informing them that I cannot make the payment or am I offering a token payment?
    I need to contact by other 5 creditors too but these are the more urgent ones.
    Thanks!

    From your post, i am assuming you are "self managing" is that assumption correct ?

    If so, you should cancel these credit payments coming out of your account, your bank will do this for you, all it takes is a phone call, then, if they are paid by DD, cancel future payments as well.

    You should write to each creditor, do not ring them, explain you are suffering financial hardship, and are entering a debt management plan, tell them how much you are able to pay them, and on what date.

    Tell them you will keep them informed of your situation, say, every six months, thank them for there patience and cooperation.

    Thats it really, keep it brief and concise.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • loopy.magic
    loopy.magic Posts: 238 Forumite
    Very good advise from sourcrates.

    For my DMP I simply refused to pick up the phone and did everything by writing letters. Once the creditors receive and process the letters the chaser phone calls will stop.

    As long as you maintain communication (via letters) and keep up any pro rata payments they will leave you alone.

    Best of luck
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