Solicitor is chasing us for money

Thrugelmir

stator wrote: »

It's not money grabbing. Expecting a company to bill you correctly is not unreasonable. If they make a mistake in your favour it's not unreasonable to expect them to write it off either. Decent companies who want to maintain a relationship with their customer do this all the time.
Just because the law allows them to come back and chase the money doesn't make it right.

If the money was owed to you. Would you complain if they sent you a cheque at a later date and send the cheque back. I don't think so.

A good relationship is a two street. Mistakes do happen. Accepting they do and dealing with them in a proper manner is part of that relationship.

chanz4

bet half of you moaning did claim ppi

audigex

Mistakes should be rectified, you still owe them the money, and enjoyed the benefit of it at the time.

But equally companies should be reasonable, recognize it was their mistake and offer either partial settlement, gradual repayment, or both: they can't expect people to keep hundreds of pounds aside in case a company makes a mistake: correctly invoicing is a basic tenet of operating a company.

There should be a limitation on reclaiming money owed due your own mistake

That said, there isn't a limitation and there's no obligation for them to reduce the amount owed, nor offer gradual repayment. Check if you really do owe them the money, and if you do then pay it.

Paully232000

Mommyjones2012 wrote: »

We sold our house and bought a new one over a year ago, (Feb 2014), Weve just received a letter stating we owe £151.34. They said they entered this on our statement as a received sum by mistake, we have it in black and white that they received this money, and Tbh they had that much money off us, and gave us the left overs from the sale. I know its a small sum, but I don't want to pay them and hae them trying it on with another sum.
I need some advice, are we legally liable for the sum, even though our financial statement on completion has this sum as paid, and why has it taken them so long to notice this mistake?
If its their mistake surely they need to take the hit and not us?
Can anyone direct me to legislation or other places for advice, thanks

Makes no difference that they 'had that much money off us', however if you can prove 'in black and white' that they received this money write to them with the proof and see what they say.

Paully232000

audigex wrote: »

Mistakes should be rectified, you still owe them the money, and enjoyed the benefit of it at the time.

But equally companies should be reasonable, recognize it was their mistake and offer either partial settlement, gradual repayment, or both: they can't expect people to keep hundreds of pounds aside in case a company makes a mistake: correctly invoicing is a basic tenet of operating a company.

There should be a limitation on reclaiming money owed due your own mistake

That said, there isn't a limitation and there's no obligation for them to reduce the amount owed, nor offer gradual repayment. Check if you really do owe them the money, and if you do then pay it.

there is, however i think it is something like 6 years

Thrugelmir

Paully232000 wrote: »

Makes no difference that they 'had that much money off us', however if you can prove 'in black and white' that they received this money write to them with the proof and see what they say.

The monies will be in relation to something omitted from the completion statement. Such as a filing fee.

Foxy-Stoat_3

I assume you checked the final statement, saw their mistake and thought they wouldn't notice.

Cut them a cheque and move on.

stator

Thrugelmir wrote: »

If the money was owed to you. Would you complain if they sent you a cheque at a later date and send the cheque back. I don't think so.

If I made a mistake and it cost me money I would write it off, especially for such a trivial sum of money. I wouldn't go chasing other people who acted on my information and had already paid what I claimed they owed me in good faith. If they wrote to me and enclosed a cheque I would cash it, because it was their choice.