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Prove it letter?

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DH and I have written to his old Lloyds account re 3 business loans he had. The loans were sold to us with the insistence they be covered by insurance. We supplied sort codes and account numbers. DH is in a DMP repaying these loans totalling over 30k.

We have today heard from Lloyds that they are not holding any details regarding these accounts.

The debt has been sold on to another company, I don't know who off the top of my head, but can find out.

Should I be sending a prove it letter to them to confirm they have the original documentation?
Light Bulb Moment: October 2011
Debts: Cabot [STRIKE]£3289[/STRIKE] £0 :jLink 1 [STRIKE]£4050[/STRIKE] £0 Monument [STRIKE]£2907[/STRIKE] £0 Link 2 [STRIKE]£1083[/STRIKE] £0Overdraft [STRIKE]£3450[/STRIKE] £0 :beer:

Mortgage balance Mar 15 £16,927.68 / £14,3,810

Comments

  • sourcrates
    sourcrates Posts: 31,474 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    I think you should send a CCA request, slightly different to the prove it letter.
    Template here :


    (Your home address)
    Date:
    To:

    Dear Sir/Madam

    Account/Ref No:

    With reference to the above agreement, I/we would be grateful if you would send me/us a copy of this credit agreement and a full breakdown of the account including any interest or charges applied.

    I/we understand that under the Consumer Credit Act 1974 [sections 77-79], I am/we are entitled to receive a copy of any credit agreement and a statement of account on request.

    I/we enclose a payment of £1 which represents the fee payable under the Consumer Credit Act 1974.

    I/we understand a copy of any credit agreement along with a statement of account should be supplied within 12 working days.

    I/we understand that under the Consumer Credit Act 1974 creditors are unable to enforce an agreement if they fail to comply with the request for a copy of the agreement and statement of account under these sections of the Act.

    I/we look forward to hearing from you.

    Yours faithfully



    Your name.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Tixy
    Tixy Posts: 31,455 Forumite
    edited 30 April 2015 at 8:56PM
    If they are business loans then they may not be covered by the consumer credit act.
    Does he still have his own copies of the documentation?

    May be worth sending a subject access request to see not only what documentation they hold for the agreements but also any evidence of insurance etc.
    A smile enriches those who receive without making poorer those who give
    or "It costs nowt to be nice"
  • Lloyds were recently able to provide me with a signed CCA from 2004 for a personal loan, unfortunately.

    Keep us posted as to how you get on.

    Is the business still trading? Is/was it limited?
  • happy_bunny_2
    happy_bunny_2 Posts: 4,488 Forumite
    DH and I have written to his old Lloyds account re 3 business loans he had. The loans were sold to us with the insistence they be covered by insurance. We supplied sort codes and account numbers. DH is in a DMP repaying these loans totalling over 30k.

    We have today heard from Lloyds that they are not holding any details regarding these accounts.

    The debt has been sold on to another company, I don't know who off the top of my head, but can find out.

    Should I be sending a prove it letter to them to confirm they have the original documentation?

    Lloyds should tell you who they sold it to.

    Send Lloyds a SAR.

    You could stop paying, let whoever bought it contact you, then see what paperwork they can dig up. If its the original, bingo on the insurance.
    :beer:
  • headachesrus
    headachesrus Posts: 224 Forumite
    Home Insurance Hacker! Cashback Cashier PPI Party Pooper
    Thank you all. Business not still trading and wasn't limited.

    He is in a dmp and whoever bought the Lloyds debt is included in those payments. DH will know who they are, just haven't double checked with him.

    So if they can't prove the debt do we ask pay plan to redirect the payment to his other debtors?
    Light Bulb Moment: October 2011
    Debts: Cabot [STRIKE]£3289[/STRIKE] £0 :jLink 1 [STRIKE]£4050[/STRIKE] £0 Monument [STRIKE]£2907[/STRIKE] £0 Link 2 [STRIKE]£1083[/STRIKE] £0Overdraft [STRIKE]£3450[/STRIKE] £0 :beer:

    Mortgage balance Mar 15 £16,927.68 / £14,3,810
  • sourcrates
    sourcrates Posts: 31,474 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Thank you all. Business not still trading and wasn't limited.

    He is in a dmp and whoever bought the Lloyds debt is included in those payments. DH will know who they are, just haven't double checked with him.

    So if they can't prove the debt do we ask pay plan to redirect the payment to his other debtors?

    Don't know if payplan will endorse this course of action, they may take the responsible high ground, and say you should pay it whatever, I'm just thinking out loud here, think you should find out first if they have the paperwork or not, then take it from there !!

    He may have to go self managed if the debt does have some issues.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • headachesrus
    headachesrus Posts: 224 Forumite
    Home Insurance Hacker! Cashback Cashier PPI Party Pooper
    Thank you again
    Light Bulb Moment: October 2011
    Debts: Cabot [STRIKE]£3289[/STRIKE] £0 :jLink 1 [STRIKE]£4050[/STRIKE] £0 Monument [STRIKE]£2907[/STRIKE] £0 Link 2 [STRIKE]£1083[/STRIKE] £0Overdraft [STRIKE]£3450[/STRIKE] £0 :beer:

    Mortgage balance Mar 15 £16,927.68 / £14,3,810
This discussion has been closed.
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