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Ripped off by Zurich and Interactive investor

11 months ago i tried to move a sizeable pension from Zurich assurance to Interactive investor. Between them they have either lost or stolen my fund. I have spent many hours emailing and calling both these companies and find that they refuse to take any action. They appear to believe that they are above the law and can treat your pension as theirs. I have started cases against them with the financial ombudsman and have called the police since i have been mugged and robbed by these rouges. They have a very plausible thing going where they blame each other for delays / paperwork etc while i am sure at the same time they are dividing the proceeds of my pension. Do not do business with them you will regret it

Peter Green
«13

Comments


  • Peter Green

    It all started to go wrong when you left Fleetwood Mac
  • dunstonh
    dunstonh Posts: 120,273 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Between them they have either lost or stolen my fund.

    Forgive me if I find either unrealistic.
    They appear to believe that they are above the law and can treat your pension as theirs.

    No they don't.
    I have started cases against them with the financial ombudsman and have called the police since i have been mugged and robbed by these rouges.

    What do the police say?
    Do not do business with them you will regret it

    This forum is to help. not to post silly rants. Give us some detail and the regular posters here will try and help. Either by aiding you in your understanding or pointing to where a problem could be. At the moment, you come across as the crazy man shouting at the pigeons. That doesn't help you or anyone else. Lets put some detail on it and find out what is wrong.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • zagfles
    zagfles Posts: 21,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Chutzpah Haggler
    It'll be incompetance rather than fraud/theft. There's a very long thread about admin problem etc at II https://forums.moneysavingexpert.com/discussion/4904374

    You could try writing to the papers, the personal finance journalists might be interested. A "sizeable" pension going missing for 11 months is pretty scandalous and I'd have thought they'd be interested it'd make a good story. And might get you a result.
  • I guess as a "financial adviser" your attitude towards me having been ripped off is as i would expect. My considerable loss is to you just a crazy man shouting at pigeons!. I guess its that cynical attitude that equips you so well for your job and the reason why many of us have so much dis trust in you and your peers.
  • OldBeanz
    OldBeanz Posts: 1,438 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It all started to go wrong when you left Fleetwood Mac

    It was always an albatross around his neck.
  • bmm78
    bmm78 Posts: 423 Forumite
    If it's with the Ombudsman, it is best to let them get on with it. They have similar powers to a court of law, and if you have been badly treated they can order the firm(s) responsible to restore you to the position you would have been in had you been treated fairly.

    If you have got a strong case FOS should rule in your favour. If you haven't, at least they should be able to shed some light on why that is the case.
    I work for a financial services intermediary specialising in the at-retirement market. I am not a financial adviser, and any comments represent my opinion only and should not be construed as advice or a recommendation
  • dunstonh
    dunstonh Posts: 120,273 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I guess as a "financial adviser" your attitude towards me having been ripped off is as i would expect.

    Got lots of chips on your shoulders havent you.
    My considerable loss is to you just a crazy man shouting at pigeons!

    No. That was about your rant. Not about the situation you post so little about.
    . I guess its that cynical attitude that equips you so well for your job and the reason why many of us have so much dis trust in you and your peers.

    Read your post again when you are sober and calm and look how silly it comes across. Instead of attacking others you have never met and making silly statements, you may find it better to give detail.

    We try to help people here. Either directly for those that post or those that are reading. Your post has told us nothing. it does not help you and it does not help anyone else.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • RichandJ
    RichandJ Posts: 1,087 Forumite
    I guess as a "financial adviser" your attitude towards me having been ripped off is as i would expect. My considerable loss is to you just a crazy man shouting at pigeons!. I guess its that cynical attitude that equips you so well for your job and the reason why many of us have so much dis trust in you and your peers.

    How about, as a newbie on this site & especially in this forum, you wind your neck in a bit & actually answer some of the questions you've been asked ? You haven't actually given real details of what you think you've lost.

    Some of the long term forum residents might then be able to help. But if you rant at them they may feel disinclined to do so. Just a thought, eh ?
    It only takes one tree to make a thousand matches, it only takes one match to burn a thousand trees. As well, the cars are all passing me, bright lights are flashing me.

    Johnny Was. Once.

    Why did he think "systolic" ?
  • I guess as a "financial adviser" your attitude towards me having been ripped off is as i would expect. My considerable loss is to you just a crazy man shouting at pigeons!. I guess its that cynical attitude that equips you so well for your job and the reason why many of us have so much dis trust in you and your peers.

    Maybe if you had used a Financial Adviser, and not tried to complete the transaction yourself, you may not be in this predicament that you seem to find yourself in.

    Maybe the IFA, would have completed all the paper work accurately, maybe they would have know who and when to chase, maybe they would have a contact at the firm, to chase up the 'delay'

    Or do it yourself, then come running for help when it goes wrong, when I say help, I mean to rant and abuse.

    Dunstoh has helped many many people on this forum, for FREE. Not paid, not work at the end of it, for free. So I suggest, prior to a personal attack, take a step back, breath in and have some respect.
  • agarnett
    agarnett Posts: 1,301 Forumite
    Peter Green's complaint is not out of keeping with the general tone of the forum, which needs balance.

    On the one side you have financial advisors, some of whom seem unduly worried about letting a "rant" (their favorite word not mine) against named industry players stand without ridiculing the poster.

    That worries me a bit.

    On the other side you have genuinely aggrieved customers who find that the UK financial services industry is not at all reliable unless the customer has above average power of some kind e.g. they are a senior employee or an officer of a sponsoring employer in a pension scheme, or they simply have larger than average pension funds, larger than average personal knowledge bank or time on their hands, and can twist arms, grease palms and press the right buttons amongst the big boys. For the majority, that just isn't realistic.

    Most of us are never going to grease the palms of FAs in the same way most of us are never going to grease the palms of solicitors. Their fees are too high and they are no longer sufficiently exposed to personal risk when they make mistakes for us to be able to put blind trust in them.

    I think most contributors in this forum do have excess time on their hands, so the suggestion that experts here are giving their time free as some important charitable enterprise which demands respect is a little overdone. It doesn't need to be said. We are all entitled to be here because we want to be (MSE says anyone can post) and that includes MSE'ers who wish to strongly criticise named parts of the industry in which other posters make their livings.

    I think zagfles has echoed the most important point:
    A "sizeable" pension going missing for 11 months is pretty scandalous
    and since that was the jist of the original post, I don't understand why anyone should ridicule it.
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