We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

How do I get my money from them?

I am hoping that someone here will be able to give me some advice about this annoying problem I am having.

In my efforts to be debt free by the end of this year, I took out a cashback mobile phone contract through a local company for both myself and my husband. They have given all my cashback cheques on time in the past but all of a sudden they are stalling. I am waiting for my June and July cheques now and they are telling me to wait until September!

They say it is because they are being investigated by the FSA and because of new laws governing cashback deals. They put the phone down on me and are very blunt and keep telling me contradictory reasons and stories.

If this continues how do I pursue it? Should I go to a lawyer / debt collector / small claims court or what else can I do?

This is really giving me trouble because I rely on the cashback (£100 a month) to keep my account out of overdraft and I am already 2 months behind and I am getting worried it is snowballing. Please if anyone has some advice I would be grateful.

Comments

  • poppy10_2
    poppy10_2 Posts: 6,597 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Which company is it?
    poppy10
  • floss2
    floss2 Posts: 8,030 Forumite
    Have you spoken to your Trading Standards officers at your Council? They may be able to help or may have some info on the situation in general....
  • Mini_3
    Mini_3 Posts: 20 Forumite
    I don't want to mention the company name but it is a small private company, just the one store. Not a chain or anything. By the cheques he is trading as a sole proprietor. I will get in touch with trading standards at the council.
  • CLAPTON
    CLAPTON Posts: 41,865 Forumite
    10,000 Posts Combo Breaker
    You should prepare yourself for never being paid the money.
    As he is a sole trader then it sounds like he may be struggling financely...better to plan for no payment and be pleasantly surprised if he pays up than the opposite.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.1K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247.1K Work, Benefits & Business
  • 603.7K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.