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Erudio: deferment problems due to drop in salary.
I'm having issues with Erudio.
Due to cost cutting at work and family pressures I voluntarily agreed to reduce my hours at wirk this year -starting April.
Therefore my pre April payslips show my old salary which is over the new lowered threshold for repayment.
My new salary as of April is below the threshold and I sent a letter from my employer with my deferment form stating what my monthly and annual salary will be and Erudio are refusing to accept it stating that I must supply payslips despite the fact that they reflect a salary I am no longer on.
I can't afford repayments as I'm earning less and an a bit bewildered that they expect me to pay even though I am earning less than the required amount for repayment.
Advice please.
Due to cost cutting at work and family pressures I voluntarily agreed to reduce my hours at wirk this year -starting April.
Therefore my pre April payslips show my old salary which is over the new lowered threshold for repayment.
My new salary as of April is below the threshold and I sent a letter from my employer with my deferment form stating what my monthly and annual salary will be and Erudio are refusing to accept it stating that I must supply payslips despite the fact that they reflect a salary I am no longer on.
I can't afford repayments as I'm earning less and an a bit bewildered that they expect me to pay even though I am earning less than the required amount for repayment.
Advice please.
0
Comments
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I would also ask this on the main Erudio thread here.
---> https://forums.moneysavingexpert.com/discussion/4923210Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB
IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed0 -
Thanks, will do.
Apologies for the newb' error0
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