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xbox account issue please help
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iammumtoone
Posts: 6,377 Forumite


I have set my son up his own xbox live account.
I need to get in to alter the restrictions on it but I can't get access to my account.
My account was set up ages ago from an email that no longer exists. Microsoft have sent an email for me to confirm but I can't as I no longer have access to it.
I am worried as when setting up the account for my son I had to put my card details in and now I can't remove them
I need to get in to alter the restrictions on it but I can't get access to my account.
My account was set up ages ago from an email that no longer exists. Microsoft have sent an email for me to confirm but I can't as I no longer have access to it.
I am worried as when setting up the account for my son I had to put my card details in and now I can't remove them

0
Comments
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now sorted
For anyone else having this issue i set up a new email address the same as the old one they were trying to send the verification code to.0 -
need further help
now i am into the account i am trying to change the email to my current email address but it is telling me I can't as my current one is already recognised, but it is not showing, the only email that shows up is the one I need to remove.
How do I change this?0
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