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Really annoyed with a 'debt' I am supposed to owe - help please

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  • tomtontom
    tomtontom Posts: 7,929 Forumite
    sourcrates wrote: »
    Put the complaint into them again, then go FOS route if not satisfied.

    Only way to get your credit record rectified, and to get a mutually agreed resolution.

    You can't reissue a complaint to restart the clock! Unless the OP has a different reason for complaint, this route will be fruitless.
  • sourcrates
    sourcrates Posts: 31,643 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    tomtontom wrote: »
    You can't reissue a complaint to restart the clock! Unless the OP has a different reason for complaint, this route will be fruitless.

    Well (spoken in my best posh accent) "one has to be creative dosent one, when dealing with issues of this nature" !!!

    To get to "c", sometimes you gotta bypass "b" if you know what i mean.
    Just use your imagination, never give up.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Don't worry about your perfect credit score affected as its useless as far as lenders go as they don't see it.
  • tomtontom
    tomtontom Posts: 7,929 Forumite
    sourcrates wrote: »
    Well (spoken in my best posh accent) "one has to be creative dosent one, when dealing with issues of this nature" !!!

    To get to "c", sometimes you gotta bypass "b" if you know what i mean.
    Just use your imagination, never give up.

    You're sending the OP on a wild goose chase - all writing to the lender will do is waste more time :(
  • sourcrates
    sourcrates Posts: 31,643 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    tomtontom wrote: »
    You're sending the OP on a wild goose chase - all writing to the lender will do is waste more time :(

    Ok, !!!! it, take the hit or tell them to !!!! off !!
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • -taff
    -taff Posts: 15,374 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You are being stupid and stubborn.
    You still owe them the final instalment, like it or lump it, so pay it.
    Then you can start arguing the toss about your reward money.

    They are two different things, you are confusing owing them money for goods and receiving 'reward' money .
    Non me fac calcitrare tuum culi
  • Sallyford
    Sallyford Posts: 10 Forumite
    tomtontom wrote: »
    Unfortunately it is true, you have not paid your debt. The longer you drag this out the longer your credit file will be screwed. Sorry, but unless you don't want credit for the next 6+ years you'll need to make a payment arrangement.

    Not in my eyes. There is no debt. There was no debt. Littlewoods created a 'debt' by removing the Reward Money from my account.

    If they're so concerned I hadn't spent the Reward Money, why didn't they automatically use it to reduce what was owed on the furniture - instead of just nicking it off me.

    Who in their right mind would willingly give up £48.
  • Sallyford
    Sallyford Posts: 10 Forumite
    edited 11 April 2015 at 10:43PM
    -taff wrote: »
    You are being stupid and stubborn.
    You still owe them the final instalment, like it or lump it, so pay it.
    Then you can start arguing the toss about your reward money.

    They are two different things, you are confusing owing them money for goods and receiving 'reward' money .

    Wrong Taff. Only a stupid person would pay it. They're not getting a single penny out of me. That furniture is PAID FOR.:D:p

    And I am not confusing anything. A reward is just that. A reward. Look up the definition in the dictionary. That was MY money.
  • Sallyford
    Sallyford Posts: 10 Forumite
    Reward
    rɪˈwɔːd/Submit
    noun
    1.
    a thing given in recognition of service, effort, or achievement.
  • "Here's how Rewards works:

    Shop Regularly

    Simply place 1 order or more each season no matter how big or small to keep your Rewards status. Better still, earn promotion to the next Rewards level.
    Earn Rewards

    Shop each season and with every qualifying account payment of £20 or more you'll earn Rewards to spend like real money on anything you like in your catalogue or online. You'll also enjoy some really special offers too!
    Remember

    If you are unable to shop in a season, you will lose any unclaimed Rewards you have earned and drop down a level.
    Reminder

    You can easily keep track of your Rewards balance by checking your monthly statement, or at the 'My Account' page online."

    I am not saying it's fair but the T&C are really very clear and I can't possibly see how you could have a case with the FOS. I honestly think you need to bite the bullet and just pay this before it escalates any further.

    TTFTM x
    LBM 10/1/12 ~ DFW Start 6/2/12: £82,344 ~ Now Zero
    :staradmin:starmod::staradmin Debt free 17th April 2015 :staradmin:starmod::staradmin
    Eternal thanks to the DMP & Mutual Support (no.439) and Payment a Day Threads
    Mortgage free 3rd July 2014 - Grateful thanks to the 2013/14 MFW threads
    "Debt is normal. Be weird!" Dave Ramsey
    Proud to have dealt with our debt :)
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