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SIPP Transfer Advice

Dizzypole1958
Dizzypole1958 Posts: 5 Forumite
Fifth Anniversary Combo Breaker First Post
I am transferring a sipp from @SIPP to Hargreaves Lansdown.
The process has been going since October 2014 and is not yet complete. Of the 2 funds I have only one has gone across to HL. @SIPP tell me that the one remaining fund manager is not responding. They even suggested I contacted HL to see if they could gee up the fund manager. HL say they have no way of doing this as the fund is not held by them. Meanwhile besides the remaining fund I have a substantial cash amount sat with @SIPP not doing anything. Is there anything I can do? @SIPP say the fault is with the fund manager but I can't contact them as the fund is held by @SIPP....Any advice would be gratefully received. Thanks

Comments

  • SeniorSam
    SeniorSam Posts: 1,674 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Tell @SIPP that you intend making a formal complaint to the company. I would expect that to get things moving.

    @sipp Limited is authorised and regulated by the Financial Conduct Authority
    FCA Number 462907. Registered in Scotland No SC217126
    I'm a retired IFA who specialised for many years in Inheritance Tax, Wills and Trusts. I cannot offer advice now, but my comments here and on Legal Beagles as Sam101 are just meant to be helpful. Do ask questions from the Members who are here to help.
  • I take it the length of time taken is excessive?
  • xylophone
    xylophone Posts: 45,930 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Tell @SIPP to transfer the cash to HL.

    What is the fund that is causing the trouble?
  • Aberforth UK Smaller Companies is the fund holding things up. I did ask @SIPP if I could transfer part of the cash, leaving enough to cover their fees, but they said it wasn't possible to do that.
  • xylophone
    xylophone Posts: 45,930 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    but they said it wasn't possible to do that.

    And the reason is? Can they point to any regulation that prevents their doing this?

    Can you simply sell the holding and transfer as cash?

    If the company continue to be obstructive, write to them, making it clear that you are making a formal complaint.

    Contact Us
    If you require any further information, please contact us by telephone on 0141 204 7950 or write to us at:-
    @sipp Limited
    6th Floor, Mercantile Building
    53 Bothwell Street
    Glasgow G2 6TS

    Complaints

    If you have a complaint about any aspect of our service please write to the Operations Manager at the address shown under Contact Us.

    If you are not satisfied with our response to a complaint, you may then refer your complaint on to one of
    the following:

    Financial Ombudsman Service
    Exchange Tower
    London
    E14 9SR
    Tel: 0800 023 4567

    The Pension Ombudsman
    11 Belgrave Road
    London
    SW1V 1RB
    Tel: 020 7630 2200
  • xylophone
    xylophone Posts: 45,930 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Aberforth UK Smaller Companies is the fund holding things up

    http://www.aberforth.co.uk/aberforth-smaller-companies-trust/aberforth-smaller-companies-trust.htm

    According to the literature

    "Aberforth Smaller Companies Trust plc is an investment trust whose shares are traded on the London Stock Exchange. It is the largest trust within the UK Smaller Company sector."

    So not some obscure hard to trade investment.

    It is certainly held on HL. http://www.hl.co.uk/funds/fund-discounts,-prices--and--factsheets/search-results/a/aberforth-uk-small-companies-accumulation
  • dunstonh
    dunstonh Posts: 121,121 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    sell the fund to cash and get rid of it. Then rebuy it back in the new SIPP if you still want it
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Apologies for the late response, I had a family bereavement yesterday, thanks for the advice, really appreciated.
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