Quizonaut Payment???

punkmuppet

I signed up to Quizonaut last night, today I was checking my emails and found this:

Dear Colin

Thank you for your purchase on Quizonaut.com. Here is your invoice:

Invoice: Product: Open balance: Date: Options:
#305008 5 days premium membership at Quizonaut.com 1 GBP 28/03/2015
To settle your outstanding balance of 1 GBP you need to log in to your account at Wakefield Finance.

CustomerID: 169617

Is this legit? I'm not sure about it, I did get led to a page asking for £1 for 10 bags of haribo and I cancelled out of it, as I didn't want them. This seems shady but I don't want to get charged more (it says they charge £10 for every reminder they send...)

Scare tactics I'm thinking, but still, anyone else seen this?

IDeamOfFairies

You signed up to a PREMIUM account at £1 for 5 days

As per stated on website

Upgrade to Premium today

Upgrade to Premium and get a 5 day trial with full access for 1 GBP. Will continue as a subscription for just 35 GBP/month unless unsubscribed.

So best to go to the site and UNSUBSCRIBE today or they will bill you £35 per month

If you have tried our Premium membership at Quizonaut you are automatically covered by our Money Back Guarantee!

That means, if you are not satisfied with our service, we will issue you a refund.

Then ask for your money back (even though you have not yet paid)

sax11

Have your passport ready for the inevitable mousemat

punkmuppet

It really wasn't clear that I was signing up to a "premium" service, and it's lucky I was checking my spam mail today...

leanfun30

Help.

I have just been checking my spam and not only have I the same invoice as punkmuppet but a further one for another £35.

I don't remember when but I do remember reading the Quizonaut post and thought I had ticket no to the Premium account.
We are just resting after two major family health problems. Between hospital visits I did sit comping and could have done anything!
Should I pay and do I have any hope of getting the money back?

BlueBella

Don't pay anything! Never sign up to anything and never give you card details when entering a comp.

maicakes

This happened to me too. I didn't even know I was signing up to a premium account or trial of one. I emailed them asking to unsubscribe and they referred me on to their financiers. I emailed the financiers who unsubscribed me and withdrew the original invoice. I made it very clear I was not going to pay them and had no interest in the premium service.

leanfun30

Thanks BlueBelle for your comment it spurred me into action.

Like maicakes I emailed the Quizonaut support email. They referred me to the financiers who have unsubscribed me and cancelled the two invoices they had sent.

I have to say both the Quizonaut and their financiers both acted extremely promptly.
I am so relieved at the outcome. Just shows you need to take care when entering competitions. I did find the posting for Quizonaut comp and there is a warning in red. So everyone take care.

Thank you for your support on here.