Banking Problems- Ask the Ombudsman

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If you find yourself in a bit of a pickle with your bank do you know that we can help?

We can look into a wide range of queries relating to your bank, things like;

· if you’re having money problems and you think your bank isn’t doing enough to help

· if you’ve had a problem with a direct debit or a standing order and can’t come to an agreement

· if you’ve cancelled a continuous payment authority but the payments are still coming out of your account and your bank won’t help

· when there is a problem with your loan or overdraft

· if your bank has put information on your credit file that you think may be incorrect

If there’s anything that you’re not sure about, why not get in touch with us and have a chat.

There are a few ways you can do this;

1.ask your question below and we will reply as soon as possible

2.If you would prefer to ask a question in private, feel free to send a message [EMAIL="complaint.info@financial-ombudsman.org.uk"]complaint.info@financial-ombudsman.org.uk[/EMAIL]

3.phone us for free on 0800 023 4567 or if you’re calling from a mobile on 0300 1239123, lines are open Monday to Friday from 8am – 8pm and Saturday 9am – 1pm

You can follow us on twitter @financialombuds and also check out our other threads below:

Problems with payday lending

Motor Insurance Problems