We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Capquest chasing for someone elses debt, help. *Update*

2»

Comments

  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    isnt it just easier to report to action fraud if nothing to hide?
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • rizla_king
    rizla_king Posts: 2,895 Forumite
    Reporting something as fraud when no fraud has taken place would be filing a false report of a crime. Its also the wrong thing to do as its not the actual problem and makes more hassle.
    Still rolling rolling rolling...... :) <
    SIGNATURE - Not part of post
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    rizla_king wrote: »
    Reporting something as fraud when no fraud has taken place would be filing a false report of a crime. Its also the wrong thing to do as its not the actual problem and makes more hassle.


    But if the op has a debt in their partners name, and know nothing but the company say its all their details then it is.
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • rizla_king
    rizla_king Posts: 2,895 Forumite
    Rubbish. Its just a DCA tracing someone with the same name by mistake.
    Still rolling rolling rolling...... :) <
    SIGNATURE - Not part of post
  • So they stopped sending letters for about 4 months, then started about 6 weeks ago, usual crap about how they may have to obtain my credit file if I dont agree to pay £1 per week blah blah, but oddly after the 4th letter, the last three have come from Lowell,
    no mention of the debt being taken over or why its now £580, but references the same account Capquest had been chasing are they the same company now?
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    edited 25 January 2016 at 5:00PM
    .

    What was the outcome of the complaint you made via the FOS last time?

    What did the FOS adjudicator/ombudsman rule/decide?

    Same advice as before applies. You have to complain and follow through by taking it to the FOS if the matter does not get settled.

    If you just leave it, it will get passed on again and again.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • As it stopped I didnt contact FOS last time, Do I now need to inform Lowell in writtain that its nothing to do with us, or if they are the same company as Capquest can I go ahead and complain straight away
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    Often leaving these things and hoping they have gone away just delays the inevitable.

    Lowell are not the same company or group, no.

    So unless it says somewhere they are collecting on CapQuest's behalf, you will have to start from scratch I'm afraid.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • sourcrates
    sourcrates Posts: 32,582 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    fermi wrote: »
    .
    Same advice as before applies. You have to complain and follow through by taking it to the FOS if the matter does not get settled.

    If you just leave it, it will get passed on again and again.



    You see these people are like a dog with a bone, they just wont let go !!!

    You must do as advised, otherwise it will just continue with different collection agencies until you do, or one of them issues a claim, and that would be far more hassle to deal with.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Ok, thanks for the replies, was in the process of buying a property last time so really didnt want the added stress of dealing with this, but i will send another template letter to Lowell tommorow.

    It just striked me as odd I got the lowell one seven days after the last Capquest one, almost worded as a continuation as the previous letter with zero explanation to the debt being passed to them or why the amount had gone up.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.4K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.