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C & G / TSB mortgage statements

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Has anyone not received their annual statement yet ? We always received ours in January but still have not received one. I have phoned 4 times and they just keep telling me that they are in the process of doing them ! I'm a bit concerned it may have been delivered elsewhere

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  • sarge123
    sarge123 Posts: 65 Forumite
    We got our C & G / TSB Mortgage statement a few weeks back.
  • Still no joy from their customer helpline. Just keep telling me that they will be going out soon. They also cannot tell me if mine has already been sent !
  • termhero
    termhero Posts: 50 Forumite
    Sixth Anniversary 10 Posts Combo Breaker
    Not much help to you but can confirm we received ours as usual at the end of January/beginning of February.
  • If you go to the TSB home page you can register using your mortgage account number to request a login to access your mortge account and view and manage your mortgage on-line.

    I only found this myself a few months ago.
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