Bought brand new bike from ebay, broke after two minutes of riding – advice please?

cupboardie

Please can I get a bit of advice – I bought a ladies bike off ebay for myself. The advert said it had only been used twice and she was selling as she’d had toe surgery and couldn’t ride it. It was in good condition but one of the tyres was deflated – she said because it had been standing unused for so long.

Three weeks later I finally get round to buying a pump, pumped up the tyres and took it for a spin. 2 minutes later there’s an awful noise and the derailleur has detached and the chain has come loose. I take it to a bike shop – they say the derailleur cannot be repaired, they quote me £50 - £60 parts and labour.

I only paid £80 for the bike!

The seller has e-mailed me the receipt – she bought it in September 2014.

What do I do?

Will Halfords replace it?

What if I buy a new one from Halfords but take back the old one a week later saying it’s the one I just bought – can they tell, are there serial numbers?

I asked the bike shop how it happened – they said perhaps it wasn’t set up properly (it says on the receipt that Halfords assembled it) – but the seller did ride it twice since the purchase.

Can I tell Halfords it’s second hand but the seller had only just bought it and they don’t have a receipt?

Please help!

loskie

No reciept is only valid for original purchaser.

"What if I buy a new one from Halfords but take back the old one a week later saying it’s the one I just bought – can they tell, are there serial numbers?"
Do you want to commit fraud?

or
Take the bike back with the copy of the reciept do not say you are not the original purchaser unless asked then be honest.


Is the original buyer local? Go back to Halfords with her and get a replacement.

soolin

OP you are not new to this site so why have you posted the same question on three different boards?

Get a BG to move them to one place or ask the forum team to remove two of the threads.

Rotor

soolin wrote: »

OP you are not new to this site so why have you posted the same question on three different boards?

Get a BG to move them to one place or ask the forum team to remove two of the threads.

Seems to make sense to me. It's an ebay question - what rights do ebay give for return and over what timescale, it's a Consumer Rights question - what legal rights and expectations are available and it's a cycling question - is the quote reasonable , could he/she do it themselves cheaply and easily.


People with good knowledge in one area probably don't read all the areas of the forum (you're an honourable exception)