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tesco price promise

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mary4kids
mary4kids Posts: 87 Forumite
edited 3 January 2016 at 12:17PM in Gone off!
I had £10.

Comments

  • sarah1972
    sarah1972 Posts: 19,392 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    mary4kids wrote: »
    I had £10 price promise receipt from tesco instore and £6.90 online price promise code. I used them both for my home delivery. I just had my order delivered but they only took £6.90 off my total cost. I called them and gave them details of receipt but still refusing to pay me my £10 back. Is that right?? What can I do??

    I thought you could only use instore price match receipt instore and online codes online.

    Have you tried using the £10 instore?
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • sarah1972
    sarah1972 Posts: 19,392 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    mary4kids wrote: »
    No theres online checkout code on it too. They sent me email confirming my order with £16 off last night but today on the receipt that the driver gave me only shows £6.90. They say they cant check emails.

    Thats a bit off of them ! I would call back and see if the next person will help you, I find it seems to all depend on who you speak to.
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • mary4kids
    mary4kids Posts: 87 Forumite
    I have been googling if it happens other too but looks like only me or others are not complaining. x
  • bubbs
    bubbs Posts: 67,761 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Dont know if you have sorted this, but if it never came off as long as it is in date use in store or on another online shop
    Sealed pot challenge number 003 £350 for 2015, 2016 £400 Actual£345, £400 for 2017 Actual £500:T:T £770 for 2018 £1295 for 2019:j:j spc number 22 £1,457Stopped Smoking 22/01/15:D:D::dance::dance:- 5 st 1 1/2lb :dance::dance:
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