MSE News: 'Just got my Amazon Prime £79 back': Find out if you can do the same

custardy

samwardill wrote: »

It's not free. You pay £79 / year for free 1 day delivery. You agree to forego the 1 day delivery in return for the promise of a digital video credit of £1 - 3. The issue is that the digital video credit of £1 - 3 is often lost because Amazon make it virtually impossible to keep track of its expiry.

It is free. You pay £79 a year whether you order anything or not.
Amazons T&Cs show no cash alternative.
You feel you have a case. I disagree.

Edit: are there digital items available for £1-£3?

samwardill

custardy wrote: »

It is free. You pay £79 a year whether you order anything or not.
Amazons T&Cs show no cash alternative.
You feel you have a case. I disagree.

You are paying for the order so it is not free.

You are agreeing to sacrifice something that has a value (i.e. 1 day delivery that would typically cost £8 for a non-Prime customer) in return for a promise of a discount voucher (of £1 - 3).

You feel I don't have a case. I disagree.

Geoff6630

I am grateful to have today learnt how to cancel my Prime membership. I have followed your instructions having not used the Prime Services since the trial ended and look forward to my refund of £79. When I do, or if I don't, I will update on the outcome in due time.

mcculloch29

Just a quick mention that you can now buy a monthly subscription to Prime. It's also worth noting that if you have a year's worth of Prime and your deliveries do not arrive on time, you may be offered a month's extra Prime subscription added on to your account - but you have to complain and raise Amazon's 'awareness' of this.
My June 2016 subscription now expires in August 2016; the first delayed delivery came within the first ten days of my getting Prime.

bluedoganchorite

I was about to cancel my free trial just now, but when I click on my status it says i'm not a member?? I havnt cancelled it yet, very strange. Perhaps they just give you a trial for one order now? I only ordered one item with next day shipping after all.

hostertlady

how long does it take for the refund to appear?

Mikey99

My Amazon UK account has been linked automatically to the Amazon.es [Spain] site.
The last item I bought from Amazon [from the UK site ] was on 1Jan 2017 and I paid £5.50 + VAT to have it posted to Spain as it was not possible to buy it on Amazon.es WITHOUT a "prime free trial".
Checking my UK Bank account I find Amazon.es charged my Debit Card Euro 19.95 on 1February.[First of a monthly fee] Logging into my account it showed that I was NOT a Prime member,
Luckily I had not used Amazon since 1 Jan so I have claimed a refund and cancelled Prime.
Is this "trick" illegal?

Cherryfudge

Sorry to post on an old thread but I came across the MSE article on unexpected charges for Amazon Prime, while looking to cancel my Prime membership. Alarmed at the possibility of losing £79 when I thought I'd signed up for £7.99 a month, I've searched the relevant bank statements but all I can find is the £7.99 monthly payments.

I've probably used it once or twice since November, so I want to cancel but last time I tried to do this, for some reason absolutely nothing happened. Wish I knew exactly what I did so I could put some sort of argument for reclaiming.

So... I've not been charged the £79 (good), but why not? Is the MSE article still relevant?

I suppose it's academic for me as I think I've succeeded in cancelling this time but I wonder whether people are still being charged this £79 at all?

Fiona_McGee

My Mum and I have both been charged £7.99 out of our bank accounts for Amazon Prime which I cancelled in 2016.

This has happened a few times.

It says on both of my Amazon accounts (Amazon.co.uk and Amazon.com) that I'm not a member so I don't understand.

There is no way on website of contacting them.

I have a kindle and kindle Apps on my Iphone and IPad which I have hardly used but I'm not aware that you have to have Amazon Prime to use them.

Please can you help ?

LePopNoisette

I agree. It shouldn't be Amazon's problem, in my opinion, as I certainly had no problems in understanding the Prime trial. I believe I also got an email to confirm me signing up to Prime, so even if a user had done it 'accidentally', then you are soon informed that you've signed up for Prime. Whingers / !!!!!!!!!!s.